D’Vine Events
Our website address is: https://d-vine-events.co.uk.
1. Introduction
D’Vine Events (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal information:
Information you provide directly
- Name
- Email address
- Phone number
- Event details and preferences
- Billing and payment information
- Communications you send to us
Information collected automatically
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Device information
- Cookies and tracking technologies
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotations
- Deliver and manage event planning services
- Process payments and invoices
- Communicate with you about your booking or enquiry
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity
- Legitimate interests
- Legal obligation
- Consent (where required, such as for marketing communications)
5. Marketing Communications
We may send you marketing emails if you have requested information or opted in to receive updates. You can unsubscribe at any time using the link in our emails or by contacting us directly.
6. Sharing Your Information
We may share your information with:
- Trusted suppliers and partners involved in event delivery
- Payment processors
- IT and website service providers
- Professional advisers (legal, accounting, insurance)
- Regulatory authorities where required by law
We ensure appropriate safeguards are in place to protect your personal data.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.
8. Cookies
Our website uses cookies and similar technologies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
10. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
12. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
D’Vine Events
Email: info@d-vine-events.co.uk
Phone: 0161 726 5158
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.